We want you to love your purchase from HNU Apparel. If for any reason you’re not satisfied, we offer a 30-day return policy — which means you have 30 days after receiving your order to request a return.

Eligibility for Returns

To qualify for a return:

• Items must be in the same condition as received — unworn/unused, with tags, and in original packaging.

• Proof of purchase (receipt or order confirmation) is required.

To start a return, please contact us at sales@hnuapparel.com.

📦 Return Address:
[Update with HNU Apparel’s return address here]

⚠️ Items sent back without first requesting a return will not be accepted.

Damages & Issues

Please inspect your order upon delivery and contact us right away if an item is defective, damaged, or if you received the wrong product. We’ll evaluate the issue and make it right.

Exchanges

The fastest way to get what you want is to return the item and place a new order once your return has been accepted.

European Union Customers

If your order was shipped to the EU, you have the right to cancel or return your order within 14 days of delivery — no questions asked. The item must meet the same return conditions stated above.

Refunds

Once we receive and inspect your return, we’ll notify you of approval or rejection.

• Approved refunds will be issued to your original payment method within 10 business days.

• Your bank or credit card provider may take additional time to process the refund.

If more than 15 business days have passed since your refund was approved, please contact us at sales@hnuapparel.com.